Monthly Subscription - Cancel Anytime

FAQ

How do I cancel the monthly subscription?

To cancel your monthly subscription please use the cancellation link we sent you with your license keys.

Where can I find out more about the annual plans?

You can see the cost of our annual plans here. Or you can contact one of our sales team here.

How do I get a copy of the software?

You can download Data Sync and Ouvvi at our download page.

Where can I find out how to get started with Data Sync?

You can find our training for Data Sync here. If you have never used the software before it is best to start here to get you familiarised with the product and it's features.

Where can I find out how to get started with Ouvvi?

You can find our training for Ouvvi here. If you have never used the software before it is best to start here to get you familiarised with the product and it's features.

Where do I go for technical support?

If you need any technical support, please visit our helpdesk or send us an email at support@simego.com to create a ticket and one of our support team will get back to you. You can access our helpdesk here.

Is it a requirement that Data Synchronisation Studio (Data Sync) and Ouvvi are installed on a server?

No, Data Sync can be installed on a workstation/local machine and Ouvvi can be installed on Windows 10/11 Pro if you do not have a server.

Where can I find information on how to connect to my various data sources?

You can find the technical documentation on the products at our documentation site which can be found here.

Where do I go if I have more questions?

If you have any general questions please contact us at hello@simego.com or for sales related questions please contact us at sales@simego.com .